Does anything of ours leave the company?
No. The index is built and stored on the machine itself, and searching happens there. The
only feature that sends anything out is AI search, which is optional and switched on per
user.
Can someone find mail they are not allowed to see?
No. A workstation indexes what that user can already open. SearchFlow does not hold its
own copy of anyone else's mailbox and does not widen access.
How long does the first index take?
The first pass depends on how much mail and how many documents you point it at; it runs
in the background while you work. After that only what changed is added, which is a matter
of seconds.
What does it search inside?
Mail bodies and their attachments, plus the documents in the folders you select —
including PDF, Word and Excel. Results from mail and files are ranked in one list.
How is it billed?
Per user, annually: €60 per year for SearchFlow, €120 per user per year for
Professional. Professional is invoiced to the company, with licences and settings managed
centrally by IT.
Do we have to move to another mail program?
No. SearchFlow sits next to what you already use — you keep working in Outlook and in
your own folders, and open every hit there.